Incredibly, nearly 70% of leaders say they are often uncomfortable communicating with employees. That’s according to an Interact/Harris Poll conducted in 2015. And even more shocking, a similar poll conducted in 2017 indicates that 91% of employees feel that their managers lack good communication skills. It appears that leadership communication skill is worsening over time. In view of these sobering statistics, what can a leader do? He or she can focus on becoming a Conversa